Affordable Connectivity Program

Qualifying empower customers can save up to $30 per month on their internet bill.

What is the Affordable Connectivity Program?

The (ACP) Affordable Connectivity Program provides a discount of up to $30.00 per month towards broadband service for eligible households.
empower participates in this FCC program that is designed to help eligible households pay for broadband service. The ACP can save eligible households up to $30.00 per month.
Each qualifying household is eligible for one monthly ACP discount. When the household is no longer eligible for the program, the household will be subject to empower’s regular affordable rates and general terms and conditions.

ACP Program Details

ACP Program Details en Español

Call empower once you have confirmed your eligibility: 870-336-0999
Life Line How to Apply
Para la versión en español por favor haga clic aquí: 

FCC Regulatory Information:

For more information or frequently asked questions about ACP, call our local customer service team at 870-336-0999 or visit:

FCC Consumer Complaint Contact Phone# 1-888-225-5322

FCC Consumer Complaint Contact Video Phone# 1-844-432-2275 (accessible for people with disabilities)

FCC Consumer Complaint Contact Phone# in Spanish – put “Para presentar una queja en español, llamar al: 888-CALL-FCC

FCC Consumer Complaint URL

ACP New Applications & Enrollments Freeze on February 8

What’s happening to the Affordable Connectivity Program (ACP)?

The Federal Communications Commission (FCC) announced on January 11, 2024, that the Affordable Connectivity Program (ACP) will not accept any new applications or enrollments starting on February 8.

The FCC has informed service providers that the ACP will no longer have the funds to fully operate after April 2024 unless additional funding is approved by Congress.

As your Internet Service Provider, we want you to be aware of this potential end of the program and are committed to keeping you informed. We will provide updates when we receive more information from the FCC.

Learn more about the ACP Wind-Down at

Reminder: empower participates in the FCC’s Lifeline Program. This is a long-term program that offers up to a $9.25 per month discount to many low-income households. Please visit to see if you’re eligible and to apply.

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